ABOUT USThe West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting that enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low-income persons, especially those who are older, who have experienced homelessness and who live with mental illness.
Job Summary
The Compliance Manager is responsible for coordinating facilities operations, vendor management, regulatory compliance, and capital project readiness across numerous senior supportive housing sites. This role works closely with the Director of Facilities, program staff, vendors, and city agencies to ensure buildings remain safe, compliant, and well-maintained.
Please Note: This is a full-time position (5) days a week on-site.
Job Duties & Responsibilities
Responsibilities include but are not limited to:
Facilities & Preventive Maintenance
Maintain and update the preventive maintenance database for all buildings Track and schedule backflow inspections and required follow-upsMonitor kitchen compliance requirements and expiration dates of relevant equipmentTrack local law inspections and assist with completion of required workMaintain building contact lists and track staffing changes for site contractsAssist with routine maintenance and upkeep of company van, including cleaning, basic inspections, and reporting any issuesVendor & Contract Management
Coordinate vendor meetings with the Director of FacilitiesSchedule and manage vendor site visits with property management staff and facilities managers Review vendor contracts in collaboration with the Director of FacilitiesAdd and maintain vendor insurance documentation through third-party systemsCreate bid analyses for work order and project requestsTrack leasing agreements and vendor service contractsCompliance & Regulatory Oversight
Manage violations and code compliance, including:Tracking, managing, and reconciling NYC violations (DOB, DOH, HPD, ECB) for all WSFSSH buildingsMonitoring violation status and coordinating removal efforts in collaboration with WSFSSH's violation consultantEnsuring ongoing compliance with NYC DOB, ECB, DOH, and HPD requirementsSubmit correction certifications and action plans to compliance departmentsCoordinate with the WSFSSH Accounting Department to reconcile open vendor invoices and ensure timely paymentsAssist the Insurance Department with claims, documentation, and related facilities mattersComplete HPD Annual Property Registration for all WSFSSH buildings (approximately 30 buildings)Submit bedbug reports through required portal systemsTrack fire drills and coordinate scheduling with vendors and program staffEnsure approval to proceed is received from city agencies prior to starting capital projectsCapital Projects & Local Law Support
Assist with Local Law compliance work and documentationSupport capital project planning by coordinating approvals, vendors, and timelinesSchedule vendor visits related to capital and compliance workTraining & Internal Coordination
Send reminders to staff regarding required training and compliance deadlinesSchedule meetings for the Director of FacilitiesPrepare and distribute meeting agendas and minutes for departmental meetingsCoordinate cross-department communication between facilities, programs, and leadershipPerform additional duties and special assignments as requiredQualifications
Strong knowledge of NYC regulatory agencies (DOB, HPD, DOHMH, DEP, FDNY)Experience managing vendors, inspections, and compliance documentationStrong organizational, tracking, and follow-up skillsProficiency with databases, creating spreadsheets, and navigating compliance portalsRequired Knowledge Skills & Abilities
- Knowledge of facilities operations and compliance in multi-unit residential or supportive housing settings
Familiarity with NYC inspections and agencies (DOB, HPD, DOHMH, DEP, FDNY) a must Ability to coordinate vendors, inspections, and projectsStrong organizational, tracking, and follow-up skillsAbility to review bids, contracts, and compliance documentationStrong communication and documentation skillsProficiency with Microsoft Office and tracking systemsA problem solver with exceptional project management skills and multitasking abilitiesEntrepreneurial spirit and a passion for working in a dynamic and spirited environment supporting NYC seniors Required and Preferred Education, Experience and Credentials
Bachelor's degree in Facilities Management, Business Administration, Construction Management, or related field preferred or High School Diploma/Degree with 5-7 years' experience in facilities operations, property management, business administration or housing compliance- Experience in senior supportive housing or nonprofit low-income housing environment highly valued
Experience coordinating vendors, inspections, and regulatory requirementsProficiency with Microsoft Office and compliance or tracking systemsAbility to work in a regulated, deadline-driven environmentPhysical Requirements
- Ability to sit, stand, and walk for extended periods
- Ability to lift and carry light materials (up to 25 lbs.)
- Ability to use a computer and communicate effectively
- Travel within our sites, as needed
- Strong teamwork
Benefit Overview
Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time.
EEO Policy or Statement
WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees' qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.
(35) Hours per week.
